ISO

ISO

The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from various national standards organizations. Founded on 23 February 1947, the organization promotes worldwide proprietary, industrial and commercial standards. It is headquartered in Geneva, Switzerland, and as of 2013 works in 164 countries.

ISO 9000 is viewed in terms of quality and prestige. To meet the regulatory requirement and customer satisfaction, companies go for ISO 9001:2015, ISO 19011:2018, ISO 9000:2015.

Use of the standards aids in the creation of products and services that are safe, reliable and of good quality. The standards help businesses increase productivity while minimizing errors and waste. By enabling products from different markets to be directly compared, they facilitate companies in entering new markets and assist in the development of global trade on a fair basis. The standards also serve to safeguard consumers and the end-users of products and services, ensuring that certified products conform to the minimum standards set internationally

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ISO 9001:2008 (Quality management systems)

ISO 9001:2008 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact ISO 9001:2008 is implemented by over one million companies and organizations in over 170 countries.

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in the Quality Management Principles. Using ISO 9001:2008 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.

Certification to ISO (9001:2008)

Checking that the system works is a vital part of ISO 9001:2008. An organization must perform internal audits to check how its quality management system is working. An organization may decide to invite an independent certification body to verify that it is in conformity to the standard, but there is no requirement for this. Alternatively, it might invite its clients to audit the quality system for themselves.

ISO 14001:2004 (Environmental management systems)

ISO 14001:2004 sets out the criteria for an environmental management system and can be certified to. It does not state requirements for environmental performance, but maps out a framework that a company or organization can follow to set up an effective environmental management system. It can be used by any organization regardless of its activity or sector. Using ISO 14001:2004 can provide assurance to company management and employees as well as external stakeholders that environmental impact is being measured and improved.

The benefits of using ISO 14001:2004 can include:

• • Reduced cost of waste management
• • Savings in consumption of energy and materials
• • Lower distribution costs
• • Improved corporate image among regulators, customers and the public

ISO 14001:2004 and SMEs

Small and medium sized enterprises (SMEs) also benefit from ISO 14001:2004. However, implementing an environmental management system in SMEs can be challenging. The publication ISO 14001, Environmental Management Systems - An easy to use checklist for small business, will help SMEs to achieve the benefits of implementing an environmental management system based on ISO 14001.

ISO 22000:2005 (Food safety management systems)

ISO 22000:2005 sets out the requirements for a food safety management system and can be certified to. It maps out what an organization needs to do to demonstrate its ability to control food safety hazards in order to ensure that food is safe. It can be used by any organization regardless of its size or position in the food chain.

Benefits of ISO Certification

• Increase in Customer Satisfaction: ISO certification helps organisations build their reputation in the marketplace or in customer mind.
• Global Acknowledgement and Recognition: ISO certification is a globally recognised standard. If you will get registered under ISO certification, companies across the world wide will appreciate it and acknowledge the certification.
• Boosts Revenue and More Business Opportunities: By getting registered under ISO certification you will improve quality, enhance efficiency, customer satisfaction will reach high, and product costs will reduce, this results in increased revenue.
• Consistent Quality and Efficiency: ISO certification ensures that consumers receive high-quality goods and services. Consistent processes help in avoiding duplication, identifying the problems that occur during the work process, and efficient and effective ways to solve them immediately.
• Enhance Productivity: ISO standards enables organisations to operate their businesses more efficiently, resulting in increased efficiency.
• External Audit Benefits: External audits are beneficial for the organization as they bring a third party to analyze the business processes and they have the experience of with the same problems and dealt with them efficiently.